Payment At this time I only accept Paypal but, you can pay by credit card by choosing 'continue without a PayPal account' on the PayPal page.
Shipping I ship via Air Mail from Ireland.
For registered post and insured packages, please contact me for additional charges.
For shipping outside of the EU, where customs may apply, the buyer is responsible for any duites, etc.
On listed items in the Kookeedoo shop, I ship within 1-3 working days of receipt of payment. During busy holiday periods or for custom work it can take longer. Please check with me first so I can accommodate you.
Refunds and Exchanges I hope you love the item you order but if you're not happy here are some options:
First, please let me know. I will arrange a credit for the Kookeedoo shop, exchange the item for another of equal value, or give you a full refund (excluding shipping), in which case the item must be returned in its original packaging, undamaged and shipped at your own expense.
Returns are accepted within 10 days of your receiving the item.
I cannot be responsible for lost or damaged items, postal delays or offer refunds, exchanges or credit options on custom work.
Additional policies and FAQs All work is copyrighted under Deborah McMenamy.
If you are interested in custom pieces, special occasion or wedding designs or would like more than one of a particular style, please get in touch.